Frequently Asked Questions

Wants Sanitary offers bathroom taps, sanitary fittings, bathroom accessories, shower sets, and related products designed for quality, durability, and economical pricing.

Yes, our products are suitable for homes, offices, shops, commercial buildings, and bathroom renovation projects. Product suitability may vary according to model, usage, and installation requirements.

Warranty coverage depends on the product category. Manufacturing defects in material or workmanship are covered under our warranty terms. Warranty duration may be mentioned on the product page or original packaging.

You can place an order through our website by selecting your desired product, choosing available options, and submitting your order details. Our team may contact you for confirmation before processing.

Yes, advance payment may be required according to order value. Standard orders may require 5% advance, while customized orders require 30% advance before processing begins.

After making payment through bank transfer, please share the payment screenshot or receipt with our team on WhatsApp. Once verified, your order will be processed for dispatch.

Yes, Wants Sanitary delivers products across Pakistan through trusted courier services. Delivery charges and timelines may vary depending on city, parcel size, weight, and order value.

Standard delivery usually takes 8 to 15 business days after order confirmation. During peak season, holidays, or high-demand periods, delivery may take longer.

If the parcel is clearly damaged, opened, wet, broken, or the seal is broken at the time of delivery, please do not accept it. Contact our support team immediately with your order details.

Returns may be accepted if the product is damaged, incorrect, incomplete, or different from the confirmed order. The product must be unused, uninstalled, and in original packaging.

Customized, personalized, special-size, or specially arranged products are generally not returnable unless they are received damaged or incorrect.

You can contact Wants Sanitary through WhatsApp or phone at 0321 6494603, or email us at wantssanitary@gmail.com.